I appreciated that they sent photos of the actual artwork before framing it. The first piece I received was much simpler than the artwork shown on the website and didn’t have the same level of detail or quality. It looked like a less experienced artist had recreated it, so I reached out to share my concerns.
To their credit, they listened to my feedback and created a new version. The second piece was a significant improvement, and I decided to accept it. Although the original artwork shown on t...